However, there are now open hardware and open source software systems which can be used instead of or with proprietary hardware. Historically, systems have been sold as complete systems where the consumer relies on one vendor for the entire system including the hardware, the communications protocol, the central hub, and the user interface. Findings from iControl showed that consumers prioritize ease-of-use over technical innovation, and although consumers recognize that new connected devices have an unparalleled cool factor, they are not quite ready to use them in their own homes yet. When designing and creating a home automation system, engineers take into account several factors including scalability, how well the devices can be monitored and controlled, ease of installation and use for the consumer, affordability, speed, security, and ability to diagnose issues. In 2011, Microsoft Research found that home automation could involve a high cost of ownership, inflexibility of interconnected devices, and poor manageability. ![]()
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